Shipping policy
Due to the ongoing COVID-19 situation, some product deliveries may be delayed. Please refer to the Australia Post website for more information
Online shop purchases
Online shop orders are sent via Australia Post, or collected in-store.
Postage costs are calculated at the checkout.
Please allow 1-3 days for processing and packing your order.
Aspects will send a tracking notification when your order has been posted.
Where available, you can track your delivery at Australia Post's tracking page.
Aspects takes no responsibility for delays caused by Australia Post.
If you opt to collect in-store, we will notify you when your order is ready to pick up.
Delivery within Australia
For orders being delivered within Australia you may select from Parcel Post or Express Post.
Parcel Post:
- Expected delivery time is 2+ business days after posting
- Tracking included
- Signature on delivery (unless otherwise requested)
Express Post:
- Expected delivery time is 1+ business days after posting, if the delivery address is within the Express Post Network area
- Tracking included
- Signature on delivery (unless otherwise requested)
See the Australia Post website for more details on these services to your specific delivery area.
Delivery outside Australia
For orders being delivered outside of Australia you may select from International Economy Air, International Standard, International Express or International Courier.
Attention UK customers: Postage to the United Kingdom is no longer possible from 1 January 2021 until further notice due to the new VAT rules. We apologise for the inconvenience caused.
International Economy Air (max. 2kg):
- Expected delivery time is 10+ business days* after posting
- Tracking not available
- Signature on delivery
International Standard:
- Expected delivery time is 6+ business days* after posting
- Tracking (incl. email notifications) for most countries
- Signature on delivery
International Express:
- Expected delivery time is 2-4 business days* after posting
- Tracking (incl. SMS and email notifications) for most countries
- Signature on delivery
International Courier:
- Expected delivery time is 1-2 business days* after posting
- Tracking (incl. SMS and email notifications) for most countries
- Signature on delivery
*Standard delivery times between metropolitan areas of major cities and excludes time in customs if applicable. May be subject to delay due to causes outside of Australia Post's control.
For more detailed information about expected delivery times, see Australia Post's International Post Guide.
All international purchases (items posted by Aspects of Kings Park overseas) are exempt from Australian taxes; however, they may incur taxes and duties applied by customs in the country where the order is delivered. The responsibility for any customs duties, foreign taxes or other fees, which may be imposed, will rest with the customer. We recommend you contact your local customs office to determine exactly what these charges may be.
To ensure your delivery is as trouble free as possible please check the import regulations of your country, especially if you are purchasing seeds or wood items. At all times it remains the responsibility of the purchaser to check the import regulations of the destination country. Aspects of Kings Park can accept no responsibility for items impounded due to a breach of your country's regulations.
In-store purchases
Aspects of Kings Park can arrange to post or deliver in-store purchases interstate or overseas via selected carriers. For these items, postage and handling quotes will be confirmed with the customer in advance and must be paid in full before the item can be dispatched.
All international purchases (items posted by Aspects of Kings Park overseas) are exempt from Australian taxes; however, they may incur taxes and duties applied by customs in the country where the order is delivered. The responsibility for any customs duties, foreign taxes or other fees, which may be imposed, will rest with the customer. We recommend you contact your local customs office to determine exactly what these charges may be.
To ensure your delivery is as trouble free as possible please check the import regulations of your country, especially if you are purchasing wood items. At all times it remains the responsibility of the purchaser to check the import regulations of the destination country. Aspects of Kings Park can accept no responsibility for items impounded due to a breach of your country's regulations.